How to Navagate Phone Trees in X-Lite

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If you reach a number that asks you to enter the extension of the party you wish to reach, or need to select an option to reach a certain department, you can simply use your X-Lite softphone's number pad to navigate your way through to the person or place you are trying to reach.

Since your X-Lite softphone is running while you are logged into the Predictive Dialer, just bring it to the front and begin using it's number pad.

Once you have finished navigating, you can simply bring the browser that you are using the Predictive Dialer in to the front again to continue.

Please Note:
This can also be done using a Zoiper softphone.

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