The Settings Tab is the fifth tab on the top portion of the Predictive Dialer.

This tab is available to the Admin.

From the Admin Tab, you are able to...

Edit User Properties

Change User Connection Methods

View agent's Recent Calls

Setup and Edit agent's Scripts

Setup and Edit agent's Phonebooks

Listen to Manually Dialed call Recordings

Setup Custom Database Fields

Configure Custom Dispositions

Display Agent Productivity

Setup Inbound Phone Numbers

Manage your Do Not Call List

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