From time to time, while using Mozilla Firefox, you may try
logging into your Predictive Dialer account and get the following
This happens because of a conflict with Firefox and Flash Player.
To verify that the issue is this conflict, you can go to YouTube.com and try to watch ANY video from there.
If you get something like the image below, then it is part of the Firefox Flash conflict.
To prevent this from happening, we suggest that you download and install Google Chrome.
Follow this link HERE to download it now.
If you are able to view YouTube videos, there may be another issue and it is suggested that you contact support at 630-350-0115.