What are the internet speed requirements?

If you want to use a USB headset and a softphone like X-Lite to connect with our dialer through your existing internet connection, you will want make sure that you have have high speed internet with at least 120 Kbps (kilo bit per second) for each person using the dialer.

You can find out what your internet connection speed is by going to http://www.speedtest.net

Once the page loads, click on "Begin Test"

Once you begin the test, the website will begin testing your download speed.

After about 30 seconds, the website will then begin to test your upload speed.

Once that is competed, which is about 30 seconds, you will then be taken to the results of your test.

In this example, the download speed is 39.56 Mbps and the upload speed is 5.19 Mbps.

This is more than enough speed to support our Predictive Dialer.

Please Note: Kbps stands for "kilobits per second," while Mbps stands for "megabits per second." Because one megabit is equal to 1024 kilobits, 1.0 Mbps is over 1000 times faster than 1.0 Kbps.

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