Test X-Lite Configuration

If you have set up your X-Lite softphone but you are not sure if you configured it correctly, there is a way you can test it.

You need to log in as the Agent that you want to test.

Make sure X-Lite is running

In the Settings Tab, on the lower middle are of the screen, click on "Test SIP Phone Registration & Setup"


As soon as you click on that, your X-Lite phone should ring, if it does, be sure to answer it.


If it does not ring, please call our support team at 630-333-9900 for assistance.

Once you answer your X-Lite you will hear it play this message

You will also see this pop up on your screen.


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