Why Can't I Upload Leads

If you have leads on a spreadsheet and when you upload them, do you still have zero leads in your campaign?

This is most likely caused by your spreadsheet not being saved in CSV Format.

This article shows you how to save your leads in CSV format.

If you are using a Mac, you must save your leads in Windows CSV format.

1) Open your excel file.

2) Click on File and Save as.

3) Select where you would like to save the file (like your desktop or a drive).

4) In the File Name area, name your document.

5) In the Save as Type area, select CSV(Comma Delimited) from the pull down menu.

6) Click Save.

7) You may receive one or two warning about the formatting of .csv, click yes.

If you still can not upload your leads, please contact our support team by sending an email to support@hosteddialer.com or call us at 702-66-6835 ext 2.

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