How to Clear Cache and Cookies

← Troubleshooting

Cookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web.

Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.

  1. Open Chrome.
  2. On your browser toolbar, click More More.
  3. Point to More tools, and then click Clear browsing data.
  4. In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Click Clear browsing data.
Windows Internet Explorer

To clear Cookies
  1. Open IE, Go to Tools -> Internet options
  2. Under Browsing History, Click Delete.
  3. In the next pop-up window, Ensure Coockies check box is checked and click on Delete.
To clear Cache
  1. Open IE, Press F12, then Ctrl + R
  2. A pop-up "Are you sure you want to clear browser cache" pops up
  3. Select Yes.
Mozilla Firefox

  1. Click the menu button New Fx Menu and choose Options.
  2. Select the Advanced panel.
  3. Click on the Network tab.
  4. In the Cached Web Content section, click Clear Now.

Apple Safari
  1. Choose History > Clear History and Website Data.
  2. In the sheet that appears, choose the range of data you want to remove from the Clear pop-up menu.
  3. Click Clear History.
    remove history cookies cache website data

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